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|  |  Technical Questions | Routine work | ITMC 24-hours
| tel: + 374 10 54 95 02 fax: + 374 10 54 93 43 e-mail: varujan.mkrtchyan@armentel.com | | 2 | Network Management Center (NMC) 24-hours
| tel: + 374 10 54 98 20 fax: + 374 10 23 01 76 e-mail: artsrun.sarqsyan@armentel.com | | 3 | Technical Manager responsible for TAE Mr. Hayk Tarumyan
| tel: + 374 91 40 01 72 fax: + 374 10 24 96 01 e-mail: hayk.tarumyan@armentel.com |
Administrative Questions | Routine work | Responsible Person for TAE Planning and Provisioning | | |
Mr. Armen Simonyan, Marketing Director Mr. Ashot Nalbandyan, Head of IFT Division CC: Mr. Sergey N. Tarakhnov
| tel: + 374 10 28 97 87/18 fax: + 374 10 28 97 70 e-mail: armen.simonyan@armentel.com e-mail: ashot.nalbandyan@armentel.com e-mail: tarakhnov@beeline.ru | | | | Commercial Questions | Routine work | Prices and Settlements | | | Mr. Armen Simonyan, Marketing Director Mr. Ashot Nalbandyan, Head of IFT Division Mrs. Galina Melikyan, Manager CC: Mr. Sergey N. Tarakhnov | tel: + 374 10 28 97 87/18 fax: + 374 10 28 97 70 e-mail: armen.simonyan@armentel.com e-mail: ashot.nalbandyan@armentel.com e-mail: GMelikyan@beeline.am e-mail: tarakhnov@beeline.ru | | | |
Operational Information Exchange Response Time and Contact Points Action
| Contact points this information to be delivered to | Reaction time | RMA notification
| tel: + 374 10 54 98 20
| 5 days prior | TAE Segments faults and failures notification
| tel: + 374 10 54 98 20
| within 1 hour | Circuit faults and low quality notification
| tel: + 374 10 54 98 20
| by request within 1 hour | Restoration route provisioning for affected TAE traffic
| tel: + 374 10 54 98 20
| within 1 hour | Restoration route provisioning for non-TAE traffic via TAE capacities
| tel: + 374 10 54 98 20
| within 1 hour |
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