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| Routine work | ITMC 24-hours | tel: + 374 10 54 95 02 fax: + 374 10 54 93 43 e-mail: varujan.mkrtchyan@armentel.com |
| 2 | Network Management Center (NMC) 24-hours | tel: + 374 10 54 98 20 fax: + 374 10 23 01 76 e-mail: artsrun.sarqsyan@armentel.com |
| 3 | Technical Manager responsible for TAE Mr. Hayk Tarumyan | tel: + 374 91 40 01 72 fax: + 374 10 24 96 01 e-mail: hayk.tarumyan@armentel.com |
Administrative Questions
| Routine work | Responsible Person for TAE Planning and Provisioning | |
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| tel: + 374 10 28 97 87/18 | |
Commercial Questions
| Routine work | Prices and Settlements | |
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Mr. Armen Simonyan, Marketing Director | tel: + 374 10 28 97 87/18 | |
Operational Information Exchange
Response Time and Contact Points
| Action | Contact points this information to be delivered to | Reaction time |
| RMA notification | tel: + 374 10 54 98 20 | 5 days prior |
| TAE Segments faults and failures notification | tel: + 374 10 54 98 20 | within 1 hour |
| Circuit faults and low quality notification | tel: + 374 10 54 98 20 | by request within 1 hour |
| Restoration route provisioning for affected TAE traffic | tel: + 374 10 54 98 20 | within 1 hour |
| Restoration route provisioning for non-TAE traffic via TAE capacities | tel: + 374 10 54 98 20 | within 1 hour |
| | Main Page |
About TAE |
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