Azerbaijan :: TAE Contacts

Azerbaijan MINISTRY OF COMMUNICATIONS AND INFORMATION TECHNOLOGIES
www.mincom.gov.az

Technical Questions

Routine work	ITMC 24-hours	tel: + 994 12 430 2634/31 440 5212  fax: + 994 12 4985465/4317752 e-mail: bats@aztelekom.net
2	Network Management Center (NMC) 24-hours	tel: + 994 12 430 2634/31 440 5212  fax: + 994 12 4985465/4317752 e-mail: bats@aztelekom.net
3	Technical Manager responsible for TAE Mr. Nazir Mamedov	tel: + 994 12 4302606/4302607 fax: + 994 12 4318841 e-mail: aztelecom@aztelekom.net

Administrative Questions

Routine work	Responsible Person for TAE Planning and Provisioning Mr. Hafiz Haciyev	tel: + 994 12 5984377/ + 994 50 3237173 fax: + 994 12 5984285 e-mail: hhaciyev@behm.az
2	Head of International Network/Service Department	tel: + 994 12 5981861 fax: + 994 12 5984285 e-mail: telecom@behm.az
3	Head of International Networks	tel: - fax: - e-mail: -

Commercial Questions

Routine work	Manager for Prices and Settlements	tel: + 994 12 5981861/5986174  fax: + 994 12 5984840/5984285 e-mail: telecom@behm.az
2	Head of International Settlements Department	tel: fax: e-mail:
3	Director for Settlements and Prices	tel: fax: e-mail:

Operational Information Exchange
Response Time and Contact Points

Action	Contact points this information to be delivered to	Reaction time
RMA notification	tel: + 994 12 4302639 fax: + 994 12 5985465/4317752 e-mail: bats@aztelekom.net	5 days prior
TAE Segments faults and failures notification	tel: + 994 12 430 2634/31 440 5212 fax: - e-mail: -	within 1 hour
Circuit faults and low quality notification	tel: + 994 12 430 2634/31 440 5212 fax: - e-mail: -	by request within 1 hour
Restoration route provisioning for affected TAE traffic	tel: + 994 12 430 2634/31 440 5212 fax: - e-mail: -	within 1 hour
Restoration route provisioning for non-TAE traffic via TAE capacities	tel: + 994 12 4302606/4302607 fax: + 994 12 4318841/4931787 e-mail: aztelecom@aztelekom.net	within 1 hour