China :: TAE Contacts

China CHINA TELECOMMUNICATIONS CORPORATION
www.chinatelecom.com.cn

Technical Questions

Routine work	ITMC 24-hours	tel: + 86 21 6327 6891/6253 5029 fax: + 86 21 6327 1613 e-mail: itmc@sh163.net
2	Network Management Center (NMC) 24-hours	tel: + 86 21 6327 6891/6253 5029 fax: + 86 21 6327 1613 e-mail: itmc@sh163.net
3	Technical Manager responsible for TAE Ms. Xiao Shuhua	tel: + 86 21 6327 3303 fax: + 86 21 6327 5452 e-mail: shxiao@sh163.net

Administrative Questions

Routine work	Responsible Persons for TAE Planning and Provisioning Mr. Wu Xiaolei Ms. Yan Lu	tel: + 86 10 5850 1232 fax: +86 10 6606 6668 e-mail: wuxl@chinatelecom.com.cn tel: + 86 21 5212 8383 fax: + 86 21 6306 0373 e-mail: yanlu@online.ch.cn
2	Head of International Network/Services Department Ms. Zhang Hualian	tel: + 86 10 5850 1220 fax: + 86 10 6606 6686 e-mail: happy@chinatelecom.com.cn
3	International Carrier Relations Manager Mr. Yao Liang	tel: + 86 21 5212 8376 fax: + 86 21 6306 0373 e-mail: yaoliang@sh163.net

Commercial Questions

Routine work	Manager for Prices and Settlements Ms. Yu Yi	tel: + 86 10 5850 1218 fax: + 86 10 6601 1250 e-mail: yuyi@chinatelecom.com.cn
2	Head of International Settlements Department Ms. Tan Na	tel: + 86 10 5850 1205 fax: + 86 10 5850 1214 e-mail:
3	Director for Settlements and Prices	tel: fax: e-mail:

Operational Information Exchange
Response Time and Contact Points

Action	Contact points this information to be delivered to	Reaction time
RMA notification	tel: - fax: - e-mail: -	5 days prior
TAE Segments faults and failures notification	tel: - fax: - e-mail: -	within 1 hour
Circuit faults and low quality notification	tel: - fax: - e-mail: -	by request within 1 hour
Restoration route provisioning for affected TAE traffic	tel: - fax: - e-mail: -	within 1 hour
Restoration route provisioning for non-TAE traffic via TAE capacities	tel: - fax: - e-mail: -	within 1 hour