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|  |  Georgia FOPTNET Fibre Optic Telecommunication Network www.foptnet.ge
Technical Questions
| Routine work | ITMC 24-hours
| tel: + 99532 323234 fax: + 99532 329754 e-mail: nmc@foptnet.ge | | 2 | Network Management Center (NMC) 24-hours
| tel: + 99532 323234 fax: + 99532 329754 e-mail: nmc@foptnet.ge | | 3 | Technical Manager responsible for TAE Mr. Evgeny Shvartzman
| tel: + 99532 323234 fax: + 99532 329754 e-mail: nmc@foptnet.ge |
Administrative Questions
| Routine work | Responsible Person for TAE Planning and Provisioning Mr. Victor Nanobashvili | tel: + 995 32329755/77444585 fax: + 99532 329754 e-mail: victor@foptnet.ge | | 2 | Head of International Network/Services Department Mr. Victor Nanobashvili | tel: + 995 32329755/77444585 fax: + 99532 329754 e-mail: victor@foptnet.ge | | 3 | International Carrier Relations Manager Mr. Victor Nanobashvili
| tel: + 995 32329755/77444585 fax: + 99532 329754 e-mail: victor@foptnet.ge |
Commercial Questions
| Routine work | Manager for Prices and Settlements Mr. Victor Nanobashvili
| tel: + 995 32329755/77444585 fax: + 99532 329754 e-mail: victor@foptnet.ge | | 2 | Head of International Settlements Department Mr. Victor Nanobashvili
| tel: + 995 32329755/77444585 fax: + 99532 329754 e-mail: victor@foptnet.ge | | 3 | Director for Settlements and Prices
| tel: fax: e-mail: |
Operational Information Exchange Response Time and Contact Points
Action
| Contact points this information to be delivered to | Reaction time | RMA notification
| tel: +99532 323234 fax: +99532 329754 e-mail: nmc@foptnet.ge | 5 days prior | TAE Segments faults and failures notification
| tel: +99532 323234 fax: +99532 329754 e-mail: nmc@foptnet.ge | within 1 hour | Circuit faults and low quality notification
| tel: +99532 323234 fax: +99532 329754 e-mail: nmc@foptnet.ge | by request within 1 hour | Restoration route provisioning for affected TAE traffic
| tel: - fax: - e-mail: - | within 1 hour | Restoration route provisioning for non-TAE traffic via TAE capacities
| tel: - fax: - e-mail: - | within 1 hour |
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