Kyrgyzstan :: TAE Contacts

Kyrgyzstan MINISTRY OF COMMUNICATIONS
www.kt.kg

Technical Questions

Routine work	ITMC 24-hours	tel: + 996 312 500003 (660359) fax: + 996 312 666023 e-mail: vols@kt.kg
2	Network Management Center (NMC) 24-hours	tel: + 996 312 662828 (663838) fax: + 996 312 662424 e-mail: opu@kt.kg
3	Technical Manager responsible for TAE Mr.  Duyshen Abdyldaev	tel: + 996 312 500010 fax: + 996 312 500009 e-mail: dabdyldaev@kt.kg

Administrative Questions

Routine work	Responsible Person for TAE Planning and Provisioning Mrs. Natali Diakova	tel: + 996 312  625006/501331 fax: + 996 312 662424 e-mail: ncu@kt.kg
2	Head of Network Management Center Mrs. Anara Torobekova	tel: + 996 312 665858 fax: + 996 312 662424 e-mail: atorobekova@kt.kg
3	International Carrier Relations Manager Mrs. Chynara Suyumbaeva	tel: + 996 312 681580/501104  fax: + 996 312 665661 e-mail: csuyumbaeva@kt.kg

Commercial Questions

Routine work	Manager for Prices and Settlements Mr. Constantine Khramtsov	tel: + 996 312 501182 fax: + 996 312 662424 e-mail: is@kt.kg
2	Head of International Settlements Department Mrs. Chynara Suyumbaeva	tel: + 996 312 681580/501104  fax: + 996 312 665661 e-mail: csuyumbaeva@kt.kg
3	Commercial Director Mr. Askar Bektenov	tel: + 996 312  624179/501212 fax: + 996 312 662424 e-mail: abektenov@kt.kg

Operational Information Exchange
Response Time and Contact Points

Action	Contact points this information to be delivered to	Reaction time
RMA notification	tel: + 996 312 662828 fax: + 996 312 662424 e-mail: opu@kt.kg	5 days prior
TAE Segments faults and failures notification	tel: + 996 312 662828 fax: + 996 312 662424 e-mail: opu@kt.kg	within 1 hour
Circuit faults and low quality notification	tel: + 996 312 662828 fax: + 996 312 662424 e-mail: opu@kt.kg	by request within 1 hour
Restoration route provisioning for affected TAE traffic	tel: + 996 312 662828 fax: + 996 312 662424 e-mail: opu@kt.kg	within 1 hour
Restoration route provisioning for non-TAE traffic via TAE capacities	tel: + 996 312 662828 fax: + 996 312 662424 e-mail: opu@kt.kg	within 1 hour