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|  |  Tajikistan Tajiktelecom
Technical Questions
| Routine work | ITMC 24-hours
| tel: + 992 37 221 6576 fax: + 992 37 223 2119 e-mail: cdp@rs.tj | | 2 | Network Management Center (NMC) 24-hours
| tel: + 992 37 221 6576 fax: + 992 37 223 2119 e-mail: sour@rs.tj | | 3 | Technical Manager responsible for TAE
| tel: - fax: - e-mail: - |
Administrative Questions
| Routine work | Responsible Person for TAE Planning and Provisioning
| tel: + 992 37 221 2714 fax: + 992 37 223 2119 e-mail: israilov@rs.tj | | 2 | Head of International Network/Service Department | tel: + 992 37 221 1406 fax: + 992 37 251 0156 e-mail: sonata@rs.tj | | 3 | International Carrier Relations Manager
| tel: + 992 37 221 1406 fax: + 992 37 251 0156 e-mail: sonata@rs.tj |
Commercial Questions
| Routine work | Manager for Prices and Settlements
| tel: + 992 37 221 1406 fax: + 992 37 251 0156 e-mail: sonata@rs.tj | | 2 | Head of International Settlements Department
| tel: + 992 37 221 1406 fax: + 992 37 251 0156 e-mail: sonata@rs.tj | | 3 | Director for Settlements and Prices
| tel: + 992 37 221 1406 fax: + 992 37 251 0156 e-mail: sonata@rs.tj |
Operational Information Exchange Response Time and Contact Points
Action
| Contact points this information to be delivered to | Reaction time | RMA notification
| tel: + 992 37 251 0327 fax: + 992 37 223 2119 e-mail: sour@rs.tj | 5 days prior | TAE Segments faults and failures notification
| tel: + 992 37 221 1635 fax: + 992 37 223 2119 e-mail: sour@rs.tj | within 1 hour | Circuit faults and low quality notification
| tel: + 992 37 221 1635 fax: + 992 37 223 2119 e-mail: sour@rs.tj | by request within 1 hour | Restoration route provisioning for affected TAE traffic
| tel: + 992 37 251 0327 fax: + 992 37 223 2119 e-mail: sour@rs.tj | within 1 hour | Restoration route provisioning for non-TAE traffic via TAE capacities
| | within 1 hour |
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