Ukraine :: TAE Contacts

UKRTELECOM
ukrtelecom.ua

Technical Questions

Routine work	ITMC 24-hours	tel: + 380 44 234 2068/0944 fax: + 380 44 235 4269 e-mail: -
2	Network Management Center (NMC) 24-hours	tel: + 380 44 2306634/2489577 fax: + 380 44 246 4326 e-mail: 24h@ukrtelecom.ua
3	Technical Manager responsible for TAE Mr. Volodymyr Slusar	tel: + 380 44 226 2466 fax: + 380 44 246 4322 e-mail: vsliusar@ukrtelecom.ua

Administrative Questions

Routine work	Responsible Person for TAE Planning and Provisioning Mrs. Nadiya Vakhrousheva	tel: + 380 44 234 7520 fax: + 380 44 248 9578 e-mail: nvakhrusheva@ukrtelecom.ua
2	Head of International Network/Services Department Mr. Volodymyr Slusar	tel: + 380 44 226 2466 fax: + 380 44 246 4322 e-mail: vsliusar@ukrtelecom.ua
3	International Carrier Relations Manager Mr. Volodymyr Slusar	tel: + 380 44 226 2466 fax: + 380 44 246 4322 e-mail: vsliusar@ukrtelecom.ua

Commercial Questions

Routine work	Manager for Prices and Settlements Mrs. Tetyana Pevneva	tel: + 380 44 235 0826 fax: + 380 44 234 1675 e-mail: tpevneva@ukrtelecom.ua
2	Head of International Settlements Department Mr. Vadim Skuybida	tel: + 380 44 235 9247 fax: + 380 44 234 1675 e-mail: vskuybida@ukrtelecom.ua
3	Director for Settlements and Prices	tel: fax: e-mail:

Operational Information Exchange
Response Time and Contact Points

Action	Contact points this information to be delivered to	Reaction time
RMA notification	tel: + 380 44 248 9592 fax: + 380 44 248 9578 e-mail: nlykova@ukrtelecom.ua	5 days prior
TAE Segments faults and failures notification	tel: + 380 44 2306634/2489577 fax: + 380 44 246 4326 e-mail: 24h@ukrtelecom.ua	within 1 hour
Circuit faults and low quality notification	tel: + 380 44 2306634/2489577 fax: + 380 44 246 4326 e-mail: 24h@ukrtelecom.ua	by request within 1 hour
Restoration route provisioning for affected TAE traffic	tel: + 380 44 2306634/2489577 fax: + 380 44 246 4326 e-mail: 24h@ukrtelecom.ua	within 1 hour
Restoration route provisioning for non-TAE traffic via TAE capacities	tel: + 380 44 2306634/2489577 fax: + 380 44 246 4326 e-mail: 24h@ukrtelecom.ua	within 1 hour